FAQ

How long are shipping times?

Orders will be shipped out within 24 - 48 hours, once processed orders can take between 3 - 10 business days for you to receive your product.

What happens in the event of unsatisfactory?

If for any reason you are unhappy, please let us know within 30 days of receiving the product and we will offer you a full refund.

How can I track my orders?

Once the order has been dispatched you will receive a tracking number that will allow you to track the full journey of your parcel.

What is your returns policy?

You can contact us for a full refund within 30 days of you receiving the product, we will always try to ensure our customer is happy, if you are unhappy then feel free to get in touch.

Can I cancel my order?

Cancellations are definitely possible, if you don't receive your product on time you can cancel your order.

What if I receive the wrong product?

Don't worry you won't have to return the product, we will offer you a full refund.

Do you offer exchanges?

We don't offer exchanges but if for some reason the product isn't what you expected then please contact us via email and we can look into any issues you have.